All shipments originate from Singapore.
We ship worldwide using the following methods.
- Normal Postage
- Express Shipping
- Special Shipments
- Using Your Own Shipping Account
Normal Postage would be sent through the Post Office as Registered Regular Mail. This is the cheapest but slowest option. Shipping time is around 14 to 21 days, but may take longer depending on your location and the season.
Express Shipping is sent through couriers like Fed Ex, UPS or Speed Post. Shipping time for this is usually between 5 to 10 days.
Special Shipments are meant for items which are considered as "Dangerous Goods" by the courier companies. Products that fall in this category would be our Solvent Based Glow in the Dark Paints. Special shipping would be required if the order quantity for this product is above 5 litres (1.32 gallons).
Estimate Shipping Charges
When you click on "Shopping Cart" (located on the top right-hand corner), there is a button which allows you to estimate shipping charges. This is calculated based on the total weight of all the items in your cart. Calculation is based on the rates given to us by the respective shipping companies. Their rates are only good for shipments under 22 kilograms (50 lbs). For large orders of 22 kilograms and above, we use freight forwarders, which can offer more competitive rates.
So when placing large orders, estimated shipping charges could get blown out of proportion. We recommend using offline methods of payment like Wire Transfer, when placing large orders. This would enable us to review the order and quote you more accurate shipping rates, before charging your account.
Using Your Own Shipping Account
Use My Shipping Agent (I will make Shipping Arrangements)
Selecting this option as a Shipping Method, allows you to use your own Shipping Agent, to get your order shipped out to you, from Singapore.
There is a $10 Admin Fee for this Shipping Method.
Shipping Charges would be billed to You! by your Shipping Agent. You should check with Your Shipping Agent, on Shipping Costs.
You can start making shipping arrangements with your agent once your "Order Status" has changed from "Pending" to "Processing".
Making shipping arrangements is only a matter of getting your Shipping Agent to call us at (65) 62873059, to arrange for collection from our store in Singapore. We will work with your Shipping Agent from there on.